New Operations and fleet control for East African logistics

Run the Control Room for Shipments and Fleet

ShipSmart brings two working modules into one platform: Operations for shipments, customs, documents, and delivery accountability; Transport for vehicles, drivers, trips, fuel, and maintenance.

2operating modules
45production tables
24/7control visibility
Customs Declaration
SmartBev Ltd · #CD-4821
Verified
Export Permit
Ref · EP-7730
Approved
Delivery Note
Route A → C
In Transit
Fleet Maintenance
Awaiting sign-off
Pending POD
Dispatch Center
Border Checkpoint
Final Delivery
SS
The problem

Operations and fleet teams lose time when they work in separate systems

Shipment status, border documents, vehicle readiness, driver movement, fuel records, and maintenance history all affect delivery. ShipSmart keeps those signals together.

Updates scattered everywhere

Shipment status is split across calls, WhatsApp groups, emails, and paper trip sheets.

Documents hard to verify

EX1, IM4, delivery notes, and proof of delivery need clear review states and ownership.

Fleet readiness is hidden

Vehicles, drivers, maintenance, fuel, and trip status often sit outside shipment planning.

Accountability gets blurred

Operations managers and transport managers need different views without losing one shared record.

Two modules

One system for operations control and transport execution

ShipSmart separates each team's workspace while keeping the logistics record connected from shipment creation to fleet movement and final delivery.

Operations module: shipments and exceptions
Operations module: documents and customs
Operations module: SLA and border visibility
Transport module: vehicles and drivers
Transport module: trips and assignments
Transport module: maintenance and fuel logs
Shipment #SS-10428 and Trip #TR-221 Connected
Dispatch createdDone
Operations record opened with required documents and route
Dispatch validatedDone
Vehicle, driver, transporter, and trip details linked
In transitDone
Trip underway, tracking events streaming from the fleet app
At borderCurrent
Customs review and trip status visible together
Border clearedPending
Awaiting clearance sign-off before release
DeliveredPending POD
Proof of delivery not yet captured
How it works

From shipment instruction to fleet execution

Create the operations record, attach the transport plan, then manage movement, documents, exceptions, and delivery from one control surface.

01

Create the operations record

Add customer, route, cargo, required documents, compliance checks, and delivery expectations.

02

Assign transport resources

Link transporter, vehicle, driver, trip stops, fuel logs, and maintenance readiness.

03

Track and close the job

Watch exceptions, border progress, trip status, and proof of delivery until the record is complete.

Features

Everything your operations and transport teams need

Purpose-built tools for shipment control, customs paperwork, fleet readiness, trip execution, maintenance, and accountability.

Shipment Tracking

Movement visibility for every shipment, from dispatch to border to final delivery.

Document Control

Upload, store, and review customs, commercial, transport, compliance, and delivery documents.

Routes and Border Checkpoints

Define routes, stops, border crossings, trip legs, and delivery checkpoints.

Transport Assignments

Assign transporters, vehicles, and drivers with status transitions for every trip.

Fleet Maintenance

Track mechanics, service dates, odometer readings, and upcoming maintenance work.

Fuel and Cost Logs

Capture fuel usage, trip costs, and vehicle operating records for transport managers.

Role-Based Portals

Separate operations and transport workspaces with permissions that match each role.

Exception Visibility

Surface missing documents, unassigned transport, delays, and readiness issues early.

Dashboard

See your whole operation at a glance

A clean control room for active shipments, document reviews, border status, and delivery — all in light, readable detail.

app.shipsmart.io / control-room

Control Room

Tuesday, 2 June · Updated just now
All systems normal
Active shipments
42
↑ 6 today
Pending reviews
11
3 urgent
At border
7
avg 38 min
Delivered
128
↑ 12% wk
Active shipmentsView all
SS-10428
Nairobi → Kampala
At border checkpoint
At border
SS-10431
Mombasa → Nairobi
In transit · on schedule
In Transit
SS-10426
Kisumu → Eldoret
Delivered · POD captured
Delivered
SS-10433
Nakuru → Nairobi
Dispatch prepared
Pending
Document statusReview
Customs Declaration
SS-10428
Approved
Export Permit
SS-10428
Verified
Fleet Maintenance
SS-10431
Pending
Recent activity
Export Permit approved for SS-10428
2 min ago · J. Otieno
SS-10431 reached checkpoint 2
14 min ago · System
POD captured for SS-10426
38 min ago · Driver app
Benefits

Why teams switch to ShipSmart

Less chasing, fewer surprises, and a record you can stand behind at every stage.

Reduce missing documents

Every required file lives with its shipment — nothing gets lost in a folder.

Improve shipment visibility

Know exactly where every shipment is and what stage it's in.

Faster border clearances

Follow-ups are organized so paperwork moves before the truck arrives.

Accountability across teams

Clear ownership means every department knows its part.

Reliable shipment history

An audit-ready trail of every status change and approval.

Easier logistics reporting

Export clean reports without piecing data together by hand.

Try it first

Want to explore ShipSmart before you commit?

Tell us what you want to manage and we'll email you a read-only demo you can click straight into — no password to set. Ready to go live instead? Request your organisation and our team will set you up.

Request your organisation Existing customer login
Interested modules